1) HC tswj qhov zoo li cas?
A: Thaum lub sij hawm ua, tus neeg teb xov tooj yuav xyuas qhov ntau thiab tsawg tom qab ua tiav txhua kauj ruam ua.
B: Tom qab ua tiav thawj tag nrho cov khoom, QC department yuav tsum tau ua tag nrho cov kev soj ntsuam rau nws. tsuas yog thawj cov khoom tau pom zoo, ces tuaj yeem mus rau ntau lawm.
C: Thaum kawg, Tag nrho cov khoom raug soj ntsuam nruj me ntsis los ntawm cov kws tshaj lij QC, thiab Qhia QC daim ntawv tshaj tawm thiab cov duab ntawm cov khoom tiav rau kev pom zoo ua ntej xa khoom.

2) HC ua li cas daws cov lus tsis txaus siab?
A: Thaum lub sijhawm tsim khoom, yog tias pom muaj qhov tsis zoo, peb yuav qhia rau tus neeg siv khoom los ntawm email. Tsuas yog tau txais kev pom zoo ntawm tus neeg siv khoom, ces tuaj yeem xa tawm.
B: Yog tias muaj kev tsis txaus siab tom qab cov neeg siv khoom tau txais cov khoom, thov qhia peb cov duab thiab nthuav dav cov ntsiab lus tsis txaus siab, peb yuav kuaj tam sim thiab muab kev daws teeb meem nrog 24 teev.
C: Yog tias tsim nyog rov ua dua, peb yuav npaj rov ua kom sai thiab xa tuaj rau koj hloov tshiab sai li sai tau.